Frequently Asked Questions

If you have any questions or comments, you can reach me via email: guillem@decibelics.com

I'm a one-man show with a daytime job and two young children, so please allow me 48h to respond. I reply to every email/message, so if you don't hear back in 3-4 days, check your spam folder!
In the first week of each month, I plan plan the number of pedals and their variations I will be able to that batch. To ensure build quality, the number of spots available is limited. I then make the Pre-Orders available, and I start building the batch which normally takes 3-4 weeks. Upon completion, all pedals are shipped to their respective owners.

- First week of the month: Pre-orders open
- Second and third week of the month: Building time
- Last two weeks of the month: Completing the pedals and shipping
Yes - After placing your order, you'll receive a confirmation email. If you don't see it, check your Spam or Junk folders. If it's still missing there, reach out to me and I'll send it again from the website. Note that not receiving the confirmation email doesn't mean your order wasn't processed, as long as you received a payment confirmation from PayPal or Stripe. If you registered as a member before or during the ordering process, you can find your order details in your user dashboard.
Yes - Once your pedal is complete and shipped, I will send you an email confirmation with the tracking number and a photo of your own pedal next to the original.
Please check the website header and also the top of every product page.
Every model and version has a 'Subscribe' button below the price in their respective listing. Clicking that button ensures you will be notified via e-mail when it's available to pre-order. Make sure to have "guillem@decibelics.com" address on your contacts list so my emails don't go lost to your Spam folder.
As my base is in Europe, my pedal prices are listed in Euros. If you selected your own currency (USD, GBP...) the website performs the conversion automatically according to the official exchange rate, which fluctuates periodically.
Yes! You can easily and safely pay with your Credit Card at the checkout. Just select the "Credit Card via Stripe" option. If you're paying in USD or GBP, using the credit card option through the well-known Stripe payment gateway also offers better conversion rates compared to PayPal.
I'm sorry - Due to the big demand for standard versions, I can't take custom orders anymore. I do small runs of special finishes from time to time, though.
There's absolutely no difference in terms of sound, tone, and response. They are all exact sonic copies of my Klon Centaur #2505.
It depends on what you are looking to achieve with the Golden horse:

- Use it as a tone-shaping 'Always on' pedal?
- As a boost? Boosting your other drives, or boosting the signal after them?
- As a drive? Crunch, or distortion? Stacked with other pedals?

The Klon circuit is incredibly versatile and offers a wide range of tones, so you will have endless possibilities. I cannot recommend a specific placement as everyone's preferences, needs, equipment, and styles are different. The best advice I have is to experiment and have fun in the process!
The Fuzz mode on the Reverend it's not like a typical fuzz and isn't really placement-sensitive, it usually works well both before and after the majority of buffers. In fact, you'd be surprised how many Golden Horse users have told me that they love the tones coming out of the Reverend when they stack both pedals together with the GH in front, which is a buffered pedal.
The waitlist is a result of high demand, the complicated build process and fine-tuning of the pedal, and my need to anticipate which colors will be needed for each batch. Since I prepare all the enclosures ahead of time and according to the order of the list, all colors have the same wait time.
Unfortunately, that's a problem with some digital pedals (Strymon Timeline for example) when they are in line with charge-pumped analog pedals like the Klon Centaur, Golden Horse, Golden Royale. The frequency emitting from the charge pump interacts with frequencies from the Strymon - Google 'Klon Heterodyning' Here are some tips that can help get rid of the high-pitched noise: - Use an FX loop for one of the pedals - Use different power supplies for the Klon/GH/GR and the Strymon (As mentioned in the Strymon website) - Turn the GRIT knob of the Timeline all the way down - If you use it as a clean boost only, place the Klon/GH/GR after the Timeline
The selection of knobs for the Golden Horse and Golden Royale was a careful process that considered several factors such as Aesthetics / Diameter / Height / Gold Tonality / Shaft Type / Construction Quality / Tactile Feel. I am particular about aesthetics and after careful contemplation, I determined that Gold knobs with Black lines did not look as stunning as the Gold Knobs with a White line (Golden Royale) or in-body notch (Golden Horse).

The only drawback of this kind of knobs is that they may be difficult to read on dark stages in live shows. Some people just draw a black line over the original mark with a permanent marker - This is the easiest and quickest solution. Just like this:

Knob mark

However, if you would like to just change them for different / easier-to-read knobs, here's what you need to know:

- The Golden Royale uses 15mm knobs for 1/4" (6.4mm) round shaft potentiometers. There's a Silver and a Black version of the same knob, available at LoveMySwitches: LINK
Note that you will need a 2mm Allen wrench for the set screw.

- The Golden Horse uses 15mm x 17mm, push-in, T18 knurled shaft potentiometers. You can mount rounded shaft knobs, using special adapters like this one: LINK
Note that knobs larger than 15mm in diameter may not fit, and smaller ones may not look as good. Same for the height - knobs smaller than 17mm, or larger skirt-less knobs, may look 'weird' as they make the pot shaft and the pot nut visible.

A great resource for info about knobs: Click Here
As specified in both the manual and on the back of the pedal, it is crucial to Never use anything other than 9V to power the Golden Horse, Golden Royale, or Big Klone.

The Klon Centaur original circuit makes use of a charge pump that doubles the input voltage to increase headroom. Any voltage more than 9V would be doubled inside the pedal and will result in damage to the circuit.
The get the most out of the pedal and avoid any unwanted noise, your Decibelics require a High-Quality 9V DC power supply that's regulated, isolated, and designed specifically for use with guitar pedals.

The market offers numerous options, and the right choice depends on your individual needs, such as the number of pedals to power (including current and potential future ones), the voltage/current requirements of your pedals, the size (to fit on your pedalboard), the cost, and the availability.

For those using a single Decibelics and don't plan to add more pedals, two widely available Power Supplies that won't compromise your tone are the Truetone 1 Spot and the BOSS PSA.
Unfortunately, due to my tight schedule, I can't offer in-person purchases in Barcelona.
Would be great to have a distributor in the US, since it would make my life much easier, but... Know what? I started this company out of my passion for electronics, guitars, pedals AND because it gave me the opportunity to be in direct contact with other musicians/gearheads around the world. That's what I LOVE the most about running Decibelics: The relationship and communication between my customer (the end user of something I passionately created) and me. I love to see their comments when they place the order ("Please sign the side of my pedal!"), love to build their pedals as per their preferences, love to write their name inside, pack the pedals, put their address' shipping label and some personalized Thank You message on the box, then after a few days receive their thank you emails plus some feedback.... And finally, probably gaining a friend. That would not be possible with a distributor... I mean, maybe the day will come when I have no choice but to work with a distributor to alleviate some of the (huge) workload, but as long as I can, I prefer to sell direct so I have the opportunity to meet people like YOU 🙂
I'm flattered to see the high demand for my pedals that results in high second-hand prices, probably because of the limited availability. Unfortunately, I don't have control over the prices in the secondary market. However, please remind that you can always get a brand-new Decibelics pedal directly from me, personalized with your own name, with just a little patience. So, if you're looking to get your hands on one of my pedals, keep an eye on my website and just be ready to place an order as soon as they become available.
Since i'm commited to give the best ever quality/efficiency/size ratio, and because of environmental reasons, there's no room in any of my pedals to accommodate a battery. However, I can include an external battery adaptor with your order if you'd like.
Unfortunately, this is difficult to determine as it has varied in the past. Some months have seen everything sell out within minutes, while other times certain models or variations have remained available for a couple of days. The Golden Horse in Standard Black is usually the most demanded and often the first to sell out. If you're on the website when pre-orders open and have already registered your user and shipping information, you should have zero trouble placing your order.
Of course I can and I'll be honored to do that! Just let me know in the order notes.
I don't offer endorsements. On the Decibelics website's Artists page, you'll find big names in the music industry who have all purchased their pedals just like everyone else. Many of them have even promoted my brand without asking for anything in return. I've tried sending a couple free pedals in exchange for promotion in the past, but it didn't have the same impact as when people genuinely love using my pedals. If you order a Decibelics and manage to give my brand great exposure, be sure I'll find a way to thank you accordingly - That's something my Artists and top customers know well!
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IMPORTANT NOTE - I'm overwhelmed with the insane amount of orders! FEBRUARY BATCH OF GH BLACK SOLD OUT IN 5 MIN... INSANE! Thanks guys! These are the next expected availability dates:
Golden Horse: SOLD OUT - Next Batch March 2, 9PM CET | Angry Swede V2: SOLD OUT - Next Batch March 2, 9PM CET | The Reverend: SOLD OUT - Next Batch March 2, 9PM CET
Golden Royale: 5-Month wait (approx) for today's additions to waitlist - Growing every week!
I build the Golden Horse, Angry Swede and The Reverend in monthly batches, and usually taking new Pre-Orders every first week of every month. No wait lists but limited units.
If you want to be notified when Pre-orders for your favorite Decibelics are live, Subscribe on their respective listings (Except for the Golden Royale)
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